Spending on social media
According to one survey, spending on social media for customer loyalty is up by 293% from 2009 to 2010.
However, social media still remains a very small part of companies' marketing budgets (17% of responders spent 1% of their annual budget on social media; 16% spent 4% to 5%).
Are you listening to what customers say about you?
Posted via email from LMALLC By SocialNetGate
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